Policies

Terms & Conditions

Payment Policy

Per Night.  A booking fee of $100 per room per night and a valid credit card are required to secure your booking, this will be deducted from your final account.
Final payment is required at the completion date of your stay.
15% GST is included in the rates.

Boutique 3 Day Walk Packages: A $200 booking fee and a 50%  deposit will be charged to your card after the booking is made and 50% less the booking fee on departure.

Boutique Lodge Overnight 2 Day Walk:  A $100 booking fee and a 50% deposit will be charged to your card after the booking is made and 50% less the booking fee on departure.

Gift Vouchers:  Gift Vouchers must be paid for at time of purchase and are non refundable.

 Wedding Booking Accommodation. Must be fully paid at time of booking and is non refundable.

Cancellation Policies.

Cancellations within 1 month of arrival date will incur costs of 50%.
For cancellations within 7 days of arrival date the full amount will be charged.
Cancellation percentages are calculated on the whole booking price.
No refunds of booking fees.

 Wedding Booking Accommodation. Must be fully paid at time of booking and is non refundable.

 

 

Child Policy

We regret the property is not suitable for children under 16 years of age.

Other

Your luggage can be transferred between lodges by water taxi. Please limit your luggage to 15 kgs per person in a soft case.