Policies

Terms & Conditions

Payment Policy

A booking fee of $100 per room per night and a valid credit card are required to secure your booking, this will be deducted from your final account.
Final payment is required at the completion date of your stay.
15% GST is included in the rates.
Please read our cancellation policy.

Gift Vouchers must be paid in advance.

Cancellation Policies.

Cancellations within 1 month of arrival date will incur costs of 50%.
For cancellations within 7 days of arrival date the full amount will be charged.
Cancellation percentages are calculated on the whole booking price.
No refunds of booking fees.

Child Policy

We regret the property is not suitable for children under 16 years of age.

Other

Your luggage can be transfered between lodges by water taxi. Please limit your luggage to 15kgs per person in a soft case.